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Privacy Policy: G2 Solutions

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G2 Solutions, LLC is committed to protecting the privacy of your personally-identifiable information as you use this website. This Privacy Policy tells you how we protect and use information that we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Use to understand the general rules about your use of this website, and any additional terms that may apply when you access particular services or materials on certain areas of this website. “We,” “our” means G2 Solutions and its affiliates. “You,” “your,” visitor,” or “user” means 

 

What type of information do we collect?

 

G2 Solutions, LLC receives, collects and stores any information you enter on our website or provide us in any other way.  We collect both non-personal and personal information.

 

Non personal information is information that cannot identify you. If you visit this web site to read information, such as information about one of our services, we may collect certain non-personal information about you from your computer’s web browser. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information. 

 

Personal information is information that identifies you as an individual, such as your name, mailing address, e-mail address, telephone number, and fax number. We may collect personal information from you  in a variety of ways. When you enter in personal information as part of a transaction, in support of a transaction such as a credit card transaction or to receive information about our services.

 

We take the protection of your personal information seriously and do not share any personal information with third parties without your permission with the following exceptions:

 

We may cooperate with law enforcement authorities in investigating and prosecuting web site visitors who violate our rules or engage in behavior, which is harmful to other visitors (or illegal). We may disclose your personal information to third parties if we feel that the disclosure is necessary to protect our rights or property, protect someone’s health, safety or welfare, or to comply with a law or regulation, court order or other legal process.

 

If you share information with the advertiser, including by clicking on their ads, this Privacy Policy does not control the advertisers use of your personal information, and you should check the privacy policies of those advertisers and/or ad services.

Why do we collect this information?

G2 Solutions, LLC, collects such Non-personal and Personal Information for the following purposes:

  • To provide and operate our Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To comply with any applicable laws and regulations.

 

How do we use this information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. 

 

G2 Solutions, LLC  may keep and use personal information we collect from or about you to provide you with access to this web site or other products or services, to respond to your requests, to bill you for products/services you purchased, and to provide ongoing service and support, to contact you with information that might be of interest to you, including information about products and services of ours and of others, or ask for your opinion about our products or the products of others, for record keeping and analytical purposes and to research, develop and improve programs, products, services and content.

 

Personal information collected online may be combined with information you provide to us through other sources 

 

We may also remove your personal identifiers (your name, email address, social security number, etc). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information. 

 

Finally, we may use your personal information to protect our rights or property, or to protect someone’s health, safety or welfare, and to comply with a law or regulation, court order or other legal 

 

How do we store the information?

G2 Solutions, LLC is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by G2 Solutions, LLC adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by G2 Solutions, LLC and its service providers.

 

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do we use cookies and other tracking tools?

G2 Solutions, LLC’s hosting services, Wix.com uses cookies for many important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

 

Cookies can be classified according to their type, duration and category. Listed below are the cookies used by Wix.com.

 

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First-Party Cookies

Strictly Necessary

Cookie Name: ForceFlashSite

Duration: Session

Purpose: When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site

 

Cookie Name: hs

Duration: Session

Purpose:  Security

 

Cookie Name: smSession

Duration: Persistent (Two days or two weeks)

Purpose: Identifies logged in site members

 

Cookie Name: XSRF-TOKEN

Duration: Session

Purpose: Security

 

Functionality

Cookie Name: svSession

Duration: Persistent (Two years)

Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site

 

Cookie Name:  SSR-caching

Duration: Session

Purpose: Indicates how a site was rendered. 

 

Cookie Name:  smSession

Duration: Persistent (Two weeks)

Purpose: Identifies logged in site members

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Third Party Cookies

Functionality

Cookie Name: TS*

Duration: Session

Purpose: Security

 

Cookie Name:  TS01*******

Duration: Session

Purpose: Security

 

Cookie Name: TSxxxxxxxx (where x is replaced with a random series of numbers and letters)

Duration: Session

Purpose: Security

 

Cookie Name: TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters)

Duration: Session

Purpose: Security

How is personal information secured?

 

We have implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel have access to your personal information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that an unauthorized party can gain access to your personal information.

 

Do links to other sites use this privacy policy?

This site contains links to other sites that provide information that we consider to be interesting. G2 Solutions, LLC is not responsible for the privacy practices or the content of those sites.

 

What is your child privacy protection policy?

G2 Solutions, LLC will not intentionally collect any personal information (such as a child’s name or email address) from children under the age of 13. If you think that we have collected any information from a child under the age of 13, please use the contact information below to let us know.

 

How can you withdraw your consent?

If you don’t want G2 Solutions, LLC to process your data anymore, please contact us at:

Susan@g2solve.com  OR Renee@g2solve.com

or send us mail to:

 

G2 Solutions

1100 Round Rock Ave  Suite 111

Round Rock, TX  78681

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What happens when we change our privacy policies?

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

How do you contact us if you have any questions?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us:

Susan@g2solve.com  OR Renee@g2solve.com

or send us mail to:

 

G2 Solutions

1100 Round Rock Ave  Suite 111

Round Rock, TX  78681

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